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Table of Contents

PTL - User Guide

1 PTL - 01 What is MyOnCenter?

On Center's Client Portal provides authorized users access to your company's: Renewal of Annual Maintenance Authorization and Processing of Pending Quotes View and Assign Software Licenses (for Classic Products) Scheduling Purchased Training View or Create…

2 PTL - 02 How to Sign into MyOnCenter

Your first step in using MyOnCenter is to sign in. Click "MyOnCenter" link at the top of this page. Note MyOnCenter opens in a new browser tab - be sure you allow pop-ups for www.oncenter.com. This opens a Sign in page: Use your registered e-mail address…

3 PTL - 03 Maintenance Renewals

Your annual Maintenance Renewal invoices are found on the My Maintenance Renewals screen (the default screen). You can sort and filter the list as needed. Click on an invoice to see details. To view additional details (Terms & Conditions, Bill Address,…

4 PTL - 04 My Quotes

My Quotes provides access to all pending Quotes for new purchases. You can sort the list by Quote Number, Request Date, Expiration Date, or Amount. Click on a Quote to see its details, and approve it. Review Quote Details and any Messages by clicking the…

5 PTL - 05 My Software Licenses

When you click on the My Software Licenses option in the menu, it expands... Each option is explained below. On each sub-screen, you select the organization (customer record) whose licenses you want to view (if you have access to multiple organizations, of…

6 PTL - 06 My Training

The My Training section allows you to schedule training you've already purchased, review scheduled and past training, and even purchase additional training for your products. Unscheduled Training The first section is "Unscheduled Training", this is a list…

7 PTL - 07 My Account Billing

My Account Billing allows you to see your current outstanding balance, all invoices (open and paid), and other transactions. Account Balance Invoices Transaction History My Training My Support Cases

8 PTL - 07 My Support Cases

Under My Support Cases, you will see a list of all Cases you've opened with On Center Software including Trial Requests, Technical Support Cases, and Customer Service Cases. You can filter this list by Status (for example, to show all "Closed" cases), and…

9 PTL - 08 My Settings

Under My Settings, you can access person Profile Information, your Address Book, a list of registered Company Contacts, and view/edit your Credit Card Information. You can also update your Password for MyOnCenter. Profile Information Under Profile Information,…


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