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DPC - Frequently Asked Questions

1 Classic Products Best Practices - OST QB DPC Featured

On Center Software wants you to get the most out of your software purchase and we receive many questions from users who are trying to setup their software for the first time or change their settings to take best advantage of the software. Well, we have compiled…

2 Suggesting a Feature, Improvement, or Change to a Product Featured

If you have suggestions or comments on how we can improve the product, we would love to hear from you. Just click the button below... Submit Feature Request or type "http://www.oncenter.com/feature-request" in your Internet browser. This opens the feature…

3 Using SQL Server to Share Databases in Classic Products - OST QB DPC Featured

Notes On Center Software, Inc. provides this information as a resource for our customers but the processes detailed in this article require some advanced computer/networking skills for which On Center Software, Inc. does not provide technical assistance including…

4 Can I Use "Cloud" Storage with Classic Products? - OST QB DPC

Question Can I store my images, databases, or backups in Dropbox, Onedrive, GoogleDrive, etc.? Answer On Center Software offers a cloud-based solution, please take a look at our revolutionary Oasis Platform. With Oasis Takeoff and Oasis FieldCenter, your…

5 Cannot Access HotLinks - DPC

Issue In DPC Mode, when you click on a HotLink to open a Named View, nothing happens. Discussion DPC Mode prohibits the use of the "View Window" (by default OST opens Named Views in the pop-up "View Window"). Resolution In Tools > Options, remove the checkmark…

6 Cannot Send a Bid Package from DPC

There are rules built into Digital Production Control that restrict what a user may send. These rules depend on which licenses are applied to your software (tko, dpc, dpm). Only a user with a TKO (Takeoff license) is allowed to send an On-Screen Takeoff Bid…

7 Cannot Send DPC Changes

For the Foreman to send DPC changes, the following items need to be setup correctly: The project must be set up for DPC correctly. See the Related articles for details. The Project Manager must send a complete DPC job file (DPC Package, not an OSP package)…

8 Checking Which Version a License Supports (check before installing any upgrades!) - OST DPC QB

Before installing an upgrade to your software, it is important to verify you have activated a valid license for the new version before upgrading. Each Activation code supports a specific version of the software and some earlier versions. Warning Always check…

9 Classic Product Windows Version Compatibility - OST QB DPC

Microsoft® Operating System Compatibility Over the years, both On Center Software and Microsoft have developed and released new versions of their software. The grid below indicates which versions of On Center Software's products are compatible with various…

10 Classic Products End of Life (Sunset Plan) - OST QB DPC

On Center Software is committed to providing award-winning products and services. To that end, we must occasionally take an inventory of our product versions to determine those that need to be retired (or ‘sunset’). On Center remains focused on current…

11 Configuring Your Firewall (Classic Products released after 1/1/2018) - OST QB DPC

Every On Center Software Classic product requires communication via the Internet to activate licenses. Clients must configure their networks appropriately or activation will fail. Communication is initiated from the client software (OST, QB, ELM, etc.) to…

12 Configuring Your Firewall (Classic Products released prior to 12/31/2017) - OST QB DPC

Every On Center Software Classic product requires communication via the Internet to activate licenses. Clients must configure their networks appropriately or activation will fail. Communication is initiated from the client software (OST, QB, ELM, etc.) to…

13 Digital Productiong Control License Comparison - DPC

Digital Production Control™ has two main license types, Project Manager and Foreman. A company must have at least one PM version to use Digital Production Control - they could use many foreman versions for field entry. The Foreman license provides field…

14 Do On Center's Products Run on Windows 10? - OST QB DPC OASIS OTK

Question Does On Center support running its products on Windows 10? Discussion Yes. Oasis Takeoff Oasis Takeoff is Windows 10 ready. Oasis Takeoff System Requirements Classic Products On-Screen Takeoff/Digital Production Control v.3.93 and newer and Quick…

15 DPC Foremen Cannot See Overlay Images

Foremen (a user with a dpc-foreman license only) can only view the Base Image on any page. This is by design to make the program easier for the Foreman to use. The Foreman only needs to understand the actually final building plans so there is no reason for…

16 DPC is Behaving Oddly or Displaying Incorrect Values

Issue You are experiencing one or more of these symptoms. DPC is running very slow Your Bid shows values that don't seem correct (maybe your % Complete for the job changes every time you look at the Bids Tab or you are seeing LCCs you know you've completed…

17 Extending the "Heartbeat" when using License Manager - ELM OST DPC QB

Generally speaking, On Center Software does not provide technical support for using OCS License Manger over a WAN/VPN connection. However, some clients' have provided feedback on methods to make this authorization process more successful. There are two ways,…

18 Hardware Recommendations - OST QB DPC OASIS OTK

Issue You're in the market for a new computer, monitor, mouse, printer, router, or some other hardware (including Tablet PCs) and want On Center to recommend a specific make or model or tell you whether a particular piece of hardware will work with our software.…

19 I Percented Everything to 100% in DPC Complete but Project does not show 100% Complete Overall

So, you have set all your takeoff objects for all Cost Codes to 100%, but your Total % Complete is not 100%. Why is my Project not 100% Complete? The answer is "Indirect Expenses". Indirect Expenses are applied to Cost Codes automatically, but only get 'percented'…

20 Improving the Performance of your On Center Software Products - OST DPC QB OASIS OTK

Question My application doesn't seem to be running as quickly as it used to. Do you have any suggestions? Answer Well, of course we do! The following are some tips that should improve performance of On Center Software products. Most of the information below…

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