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Changing and Resetting Your kBase Password

Reference Number: AA-02146 Views: 1092 Created: 05/02/2018 12:57 pm Last Updated: 08/16/2018 12:59 pm 25 Rating/ 2 Voters

Changing Your Password

Be sure you are logged into kBase, then click your name in the upper-right corner.

From the drop-down, select "My Account".

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In your Account screen, enter your current password and your new password.

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Scroll to bottom of form and click Save.

Be sure to note your new password and update it if you've saved it in your browser.

Resetting a Lost/Forgotten Password

If you ever forget your kBase password, click the "Forgot Password" link on the login page.

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Enter your Login name (this is why we recommend using your e-mail address for your user name).

You will receive an e-mail with a link to set a new password.

If you have forgotten your user name, send an e-mail to documentation@oncenter.com and we will send it.


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