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Licensing On Center Classic Products Released after 1/1/2018 - OST DPC QB

Reference Number: AA-01814 Views: 38403 Created: 11/28/2017 02:15 pm Last Updated: 07/15/2020 08:26 am 60 Rating/ 5 Voters
Note

Applies to software versions released after January 1, 2018.

If you are upgrading from a previous version of the software that used older licensing technology: 

  • Network (License Manager) licenses are converted to "Server Codes" when upgraded to the new licensing system. You will have one Server Code for each product your company owns. If your company owns On-Screen Takeoff and Quick Bid and Digital Production Control, you use up to four Codes to activate the licenses you want for your installation.
  • Local (Activation Codes) Licenses are converted to "License Keys", although your company may receive a single Key for all licenses that can be shared by all authorized users. License Keys are also product-specific so if your company owns OST and DPC, you will issued up to three License Keys to activate whichever features are necessary (OST/Takeoff, DPC-Foreman, and DPM/DPC Project Manager) in addition to your Quick Bid license, if owned.

If you need assistance with licensing your software, first, review the "Common Reasons for Licensing Issue" at the bottom of this article. If you still have trouble, contact Support.

Do you have a License Key or a Server Code?

There are two ways for your company to distribute the product licenses it owns:

  • A License Key looks like this: "OST+a0fe3-d4848-3840b-6a6c8-fe068" (25 characters, separated by hyphens, with a Product Prefix). License Keys are multi-seat keys, meaning your company will be issued one Key for each product you own and that key allows multiple people to license their software with it. Each License Key supports a single product, so if you own 10 On-Screen Takeoff, 10 Quick Bid, and 10 Digital Production Control PM licenses, you are issued three keys.
  • A Server Code looks like this: "OST@98A8PGZA493Z" (shorter, no spaces or hyphens, with a Product prefix and an "@" symbol). A Server Code is a cloud-based license manager for a single product. All your licenses for a single product would be setup under one Server Code - so if you own three products, your company would be issued three Server Codes so you can control who is able to license which Products.

What's the difference?

  • A License Key is validated over the internet with our servers each time you open the product, but the license itself is "consumed" by your computer until you decide to return it. Even when you close the program, that license remains on your machine, unless you return it.
  • A Server Code is used to "float" a license while the program is open. That means, when you close the application, the license you were using is returned to the "pool" of licenses in the Cloud and someone else can consume it. However, even with Server Codes, you can "Borrow" a license for up to seven days - it is then available only to you until it expires (or until you return it manually, whichever comes first).

License Keys and Server Codes are retrieved from your company's portal, MyOnCenter.com. See PTL - 05 My Software Licenses for details on viewing your company's software licenses.  If you do not have access to the portal, please contact the Billing or Technical contact at your company for assistance - On Center employees cannot provide you with your company's License Keys or Server Codes.

Server Codes work like our previous License Managers for the most part. When you open the product and request a license, your license is applied to your Device (your machine/user combination). When you close the program (assuming you have not "borrowed" the license), your license is checked back into the server. If you are using a multi-tenant system such as Citrix or Terminal Services, each user gets his or her own, unique license from the Server. If your computer or the program crashes and doesn't get the opportunity to check in your license, you simply have to re-open the program and shut it down normally and your license will be released. If the machine is lost, the license is simply restored to the pool after 7 days.

The screenshots below show On-Screen Takeoff, however activating Digital Production Control and Quick Bid follow the same steps.

Activating Your License

When On-Screen Takeoff or Quick Bid are not authorized (you have not activated a License Key or Server Code), a message in the bottom right corner of the program shows "FREE PlanViewer Mode" (OST) or "Free Quick Bid Viewer" (QB). After activating a license, this area shows which licenses have been applied (OST, DPC_FM, DPC_PM, or QB).

Anytime you open the product when it doesn't have a license, you will be greeted by the Welcome prompt

select activate a license or continue using unlicensed version
On-Screen Takeoff and  Digital Production Control

select activate a license or continue using unlicensed version
Quick Bid

Select Activate License, or, if the program is already open, click File > Check Authorization to open the licensing screen.

enter a License Key or Server Code

Enter your License Key or Server Code in the box.

Click Validate

If this is a License Key, your license is activated automatically and you can close this dialog box.

Server Codes - Additional Step

If this is a Server Code, you will be given the option to "borrow" a license for offline use. You may borrow a license for 7 days, but remember, that license is then unavailable to any other users, even if you close the program.

Click Activate.

After Activation

Once Activated, features such as On-Screen Takeoff and Digital Production Control Project Manager along with product maintenance are displayed.

when using a Server Code or the on-premise license manager, you are allowed to borrow the license and disconnect from your network for up to 7 days

To see details about a license, click the little plus sign next to it (shown in the screenshot).

Click Close to close the Check Authorization dialog and apply the license(s) to the application.

When you close the Check Authorization dialog box, your activated Features display in the bottom right of the application (the Status Bar) - this indicates that the program is properly authorized and ready to use.

Returning Your License

You can "return" your license, removing it from the current machine, anytime you like. This makes the license available to other users (and to you on another machine).

For example, let's you activate your license on your work computer, and then need to use it at home over the weekend, or a coworker needs to use it for some time. You "return" your license from your work machine and then you can use it at home - just be sure to return it from your home machine before you go back to the office. 

To return a license, open the Check Authorization dialog again (click File > Check Authorization) and hit the Return button next to the license detail in the lower section.

You must return each license feature separately (just like you have to activate them each separately). So, you could return your DPC-Foreman license and retain your OST license, if you like.

Server Codes

If you are using a Server Code and have not borrowed the license, when you shut down the program, your license is returned to the pool automatically (the program does this in the background). The next time you open the program, we attempt to get a license for you from the same server, automatically. If that fails, you see an error message with the reason why a license cannot be pulled (such as no seats available, or no internet connection).

If you borrow a Server Code license, or if you want to run the program in "Free - Viewer" mode, you can return the license manually, as long as you have an internet connection. Just follow the steps above to return it.

Reactivating Previous Licenses

The programs store the last few License Keys, Server Codes, and License Managers that were successfully activated on this machine.

click the drop-down to see your recently activated License Keys and Server Codes

In OST they are grouped by Feature (OST, DPC_FM, DPC_PM). Just select whichever license you want to use and click "Validate", like usual.

Common Reasons for Licensing Issues

  • Incorrect License Key or Server Code (we recommend you copy/paste - rather than trying to type these in - if possible).
  • No Internet connection (always required to activate License Keys or Server Codes).
  • Firewall blocking network communication (see Related Articles for more information on configuring your firewall).
  • Attempting to activate a License Key or Server Code for the wrong product (you cannot activate a Quick Bid license through On-Screen Takeoff and vice versa).
  • Attempting to activate an old "Activation Key" that was used prior to 12/31/2017. Check MyOnCenter.com for your up-to-date keys.
  • Attempting to activate an expired license or one that is for a version that does not support the version of the software you are attempting to license.
CAUTION
If you open an "interactive" Bid while one or both products is unlicensed, you will break the interactive connection.  Please see Quick Bid's  User Guide for instructions on reconnecting bids.

Discussion 3
  • #
    [Dann Fuller]: 08/07/2019 02:58 pm

    Is there a way to do a command-line activation? We're using this in classrooms and don't want to rely on individual users having to do this when they run the program.

  • #
    [Daniel Wal]: Re: 08/07/2019 03:27 pm

    No, unfortunately, Activation must be done from the Check Authorization dialog box, it is integral to the program's code and not a separate function.

  • #
    [ Vijay]: 05/30/2019 01:20 pm

    good intro. It helped remove anxiety

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