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Enterprise License Manager Activation Utility Won't Launch - Reports "Virtual Environment" - ELM
Views: 894 Last Updated: 05/18/2017 03:26 pm |
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Issue
You attempt to open the ELM Activation Utility but receive the following error "Enterprise License Manager - Physical Edition does not support Virtual environments":
Discussion
On Center has identified an issue with the Activation Utility when the server is accessed using Remote Desktop Control (built-in Windows remote control utility).
This affects ELM (Physical) installed on all supported operating systems.
Resolution
You can use a different remote-control utility, such as GoToMyPC (not an endorsement, this product is provided by and supported by Citrix), to remote into the server.
Using Remote Desktop will cause the Activation Utility to report this error.
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