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Upgrading Classic Products - OST QB DPC

Reference Number: AA-00228 Views: 9604 Created: 01/13/2016 03:05 pm Last Updated: 02/27/2019 02:16 pm 25 Rating/ 2 Voters

We know it is exciting when we announce upgrades to your beloved products, but before you install an upgrade for On-Screen Takeoff/Digital Production Control or Quick Bid, please take a moment to make sure you are ready:

  • Check Classic System Requirements to ensure your company/operating system supports the upgrade (technology is always improving and System Requirements change over time, what worked before may no longer be supported).
  • Retrieve your upgraded Activation code from the Customer Portal (if you do not know what that is or do not have access to it, contact your manager/network admin).
  • If you are using a Network license (license manager) your Admin must update the license manager before you install anything!
  • Find out if you are eligible for the version you want to install - if you install a version your company does not own, you will not be able to license the program(s) and you will lock yourself out of your database.
  • After you install the upgrades, return your previous license code and activate your new license code. See your product's User Guide for instructions on returning/activating license codes.
  • When you open databases after installing an upgrade, the database is updated to work with the new version - it will no longer be usable in previous versions!
    • If your company uses SQL databases, do not upgrade until you are instructed to do so by your network admin/IT department.  
    • Before installing any upgrade to an On Center product, your IT department or SQL Admin must make sure you are running a supported version of Microsoft SQL. Upgrading from outdated versions of SQL after upgrading your OCS database(s) will cause database to become unusable.
If in doubt, contact Support before installing anything. It's better to ask first rather than install something that will not work for you.

DPC Users - Special Note Before Installing Product Updates

Current users must follow the steps below to ensure they can continue using their existing bids after upgrading the software:

  • The Project Manager must receive all DPC changes from any Foremen before EITHER party updates.  
  • The Foremen must NOT make any further changes to the project until all users are updated and they receive a new Bid Package from the Project Manager.
  • The Project Manager must update their bid with ALL DPC Changes from the field BEFORE upgrading. 
  • After the Project Manager has received all field updates, all users must install the update before making any changes to any projects.
  • Once everyone has upgraded their software, the Project Manager sends a new DPM Bid Package to the Foremen.
  • The Foremen imports this new bid, replacing the current bid in his or her database.
  • The Foreman can start percenting/logging time again.

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