 
Welcome to Support Central! Whether you need to purchase or renew your support, or already own support and need help with your products, you’ve come to the right place!
To purchase, renew or verify your product support status call:
On Center Software
800.880.8254, #6
Monday – Friday
8:00am – 5:00pm Central Standard Time
On Center Software’s Tech Support Department is here to troubleshoot and walk clients through any issues they are having with our software.
On Center Software
Technical Support Team
866.689.5687
Monday – Friday
7:30am – 6:00pm Central Time
Tech Support Online Form
Use the online Tech Support form to quickly get in contact with one of our knowledgeable support technicians. Responses are generally very fast and accurate. Please have your Client ID and Host ID ready.
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Frequently Asked Questions
Search our database of questions and answers in order to help troubleshoot any issues with your software.
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Support Chat Live
Start a live chat with one of our technicians using this instant messaging service. Recieve quick answers and solutions for any issues concerning the use and installation of our software.
Authorization Help
Check out this section if you need help authorizing your software with a dongle, floating license or trial license.
Remote Assistance
During a troubleshooting session, sometimes our support team will need to remotely access your computer. This is a service provided via gotoassist.com.
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Downloads
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Latest Releases - Current and new users may download the latest versions of On-Screen Takeoff or Quick Bid. Your Client ID and Host ID is required.
System Requirements - Check for any compatability issues and minimum hardware specifications.
Release Notes - Learn about the latest development changes for each software version.
Drivers & Add-Ins - Download various driver software for your computer or tablet PC. |
Request a Feature
We value your input, and any ideas you submit will be presented to On Center Software’s product teams and may be considered in the development of future product versions.
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Customer Satisfaction Survey
Let us know how we are doing. |
On-Screen Takeoff File Formats
Find out the latest and most compatible file formats that On-Screen Takeoff can process.
Hardware links
Find links to various digitizers, tablet PC's, and scanners.
How to Speed Up Your PC
Learn some great tips on how to squeeze more power and productivity from your personal computer.
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