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Frequently Asked Questions

1 ALL - Hardware Recommendations

Issue You're in the market for a new computer, monitor, mouse, printer, router, or some other hardware (including Tablet PCs) and want On Center to recommend a specific make or model or tell you whether a particular piece of hardware will work with our software.…

2 ALL - Suggesting a Feature, Improvement, or Change

If you have suggestions or comments on how we can improve the product, we would love to hear from you. From the main screen, click the Help > Request Feature, or click http://www.oncenter.com/feature-request The On Center Software Request a Feature Web…

3 ALL - Suggestions for Improving Computer Performance

Symptom Your computer is running slower than it used to (not just On Center's programs, but the whole enchilada!). If it's just Oasis Takeoff, On-Screen Takeoff, DPC, or Quick Bid that are running slower than expected, see the Related Article below. Cause…

4 ALL - Use Multiple Monitors to Increase Efficiency

Using more than one monitor really helps you get even more out of On Center's products. The more electronic 'real estate' available, the better. On Center Software does not assist with setting up, configuring, or troubleshooting multiple monitor environments…

5 ALL - Using a Tablet PC with On Center's Products

Questions Can On Center recommend a Tablet PC for me to buy to use with your programs? (answered below) Does On Center recommend the Microsoft Surface Pro? (also answered below) What about Apple products? (see Related articles) Do On Center's products work…

6 ALL - Using Apple hardware (a MAC) with On Center's Products

Question Does On Center Software permit/support running its products on Apple products such as MACs, iPads, and iPhones? Answer Yes, but that "yes" is qualified. On Center Software supports installing some products within a virtual Windows machine, on Apple™…

7 ALL - Using Citrix & Terminal Services with On Center's Products

Question Can I run On Center Software Products in a Citrix, Terminal Services, or Remote Desktop Services environment? Answers Oasis Takeoff - No. The program is designed to run on a desktop operating system and is installed in each user's App folder. This…

8 ALL - Using Touch-enabled Screens with On Center's Products

Issue With the release of new touch-friendly operating systems, such as Windows 8-10, more and more people are hopping on the "touch" bandwagon. You may be wondering if On Center Software products work with Touch-enabled devices. Discussion Well...this is…

9 ALL - Windows 10

Question Does On Center support running its products on Windows 10? Discussion Yes. Oasis Takeoff Oasis Takeoff is Windows 10 ready. Oasis Takeoff System Requirements Classic Products On-Screen Takeoff/Digital Production Control v.3.93 and Quick Bid v.4.95…

10 CLS - Best Practices

On Center Software wants you to get the most out of your software purchase and we receive many questions from users who are trying to setup their software for the first time or change their settings to take best advantage of the software. Well, we have compiled…

11 CLS - Can I Use "Cloud" Storage?

Question Can I store my images, databases, or backups in Dropbox, Onedrive, GoogleDrive, etc.? Answer Classic Products (On-Screen Takeoff®, Quick Bid®, Digital Production Control™)... Images - you should have no problem but make sure you set your entire…

12 CLS - Checking Which Version a License Supports (check before installing any upgrades!)

Before installing an upgrade to your software, it is important to verify you have activated a valid license for the new version before upgrading. Each Activation code supports a specific version of the software and some earlier versions. Warning Always check…

13 CLS - Configuring Your Firewall (Classic Products)

Every On Center Software Classic product requires communication via the Internet to activate licenses. Clients must configure their networks appropriately or activation will fail. Communication is initiated from the client software (OST, QB, ELM, etc.) to…

14 CLS - Extending the "Heartbeat" when using License Manager

Generally speaking, On Center Software does not provide technical support for using OCS License Manger over a WAN/VPN connection. However, some clients' have provided feedback on methods to make this authorization process more successful. There are two ways,…

15 CLS - Improving the Performance of your On Center Software Products

Question My application doesn't seem to be running as quickly as it used to. Do you have any suggestions? Answer Well, of course we do! The following are some tips that should improve performance of On Center Software products. Most of the information below…

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