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OST - Frequently Asked Questions

41 Upgrading Classic Products - OST QB DPC

We know it is exciting when we announce upgrades to your beloved products, but before you install an upgrade for On-Screen Takeoff/Digital Production Control or Quick Bid, please take a moment to make sure you are ready: Check Classic System Requirements…

42 Upgrading to On Center's New Licensing System (post 1/1/2018) - OST QB DPC

On Center is moving to a new licensing system, designed to make our clients' lives a lot easier. As previously communicated, there are two options for your licenses at this time: Local – Multiple Seat: Each Product is issued a license code for however many…

43 Using a Digitizer over a Citrix Connection - OST DPC

Question Can I use my digitizer when I access On-Screen Takeoff via Citrix? Answer Yes! When using On-Screen Takeoff via a Citrix server, you CAN still use your digitizer. You will need to install the normal TabletWorks driver on your local workstation (the…

44 Using a Tablet PC with On Center's Classic and Cloud Products - OST QB DPC OASIS OTK

Questions Can On Center recommend a Tablet PC for me to buy to use with your programs? (answered below) Does On Center recommend the Microsoft Surface Pro? (also answered below) What about Apple products? (see ALL - Using Apple hardware (a MAC) with On Center's…

45 Using Apple hardware (a MAC) with On Center's Products - OST QB DPC OASIS OTK OFC

Question Does On Center Software permit/support running its products on Apple products such as MACs, iPads, and iPhones? Answer Yes, but that "yes" is qualified. The level to which On Center supports our products on MACs varies with the product and version…

46 Using Azure, Citrix, Remote Desktop and other Virtualization Solutions with On Center's Classic Products - OST QB DPC

Many of our clients ask us about virtualization and running their products over Azure, Citrix, etc. Let's look at some of those questions: What are Azure, Citrix, and Remote Desktop and Why Would I Be interested in Using Them? Can I virtualize my installation…

47 Using Multiple Monitors to Increase Efficiency - OST QB DPC OASIS OTK

Using more than one monitor really helps you get even more out of On Center's products. The more electronic 'real estate' available, the better. On Center Software does not assist with setting up, configuring, or troubleshooting multiple monitor environments…

48 Using Touch-enabled Screens with On Center's Products - OST QB DPC OASIS OTK

Issue With the release of new touch-friendly operating systems, such as Windows 8-10, more and more people are hopping on the "touch" bandwagon. You may be wondering if On Center Software products work with Touch-enabled devices. Discussion Well...this is…

49 What is Dual-Booting? - OST QB DPC OASIS OTK

Description Dual-booting describes the loading of multiple operating systems (Windows, AppleOSX, Other) onto different partitions of a computer's hard-drive. A partition is like a wedge of pie - each operating system is installed in its own piece of the hard…

50 What is Virtualization and Why Bother? - OST QB DPC OASIS OTK vmware citrix terminal services

What is Virtualization? Virtualization is running an operating system within the confines of another operating system. Clear as a bell, right? OK, so...every computer runs an operating system that is installed on its hard drive - many are Windows of some…

51 What Version Am I Using? Should I Upgrade? - OST QB DPC

This article covers two question: "What version of (OST, QB, DPC) am I running?" and "Is there a newer version?". What version of (OST, QB, DPC) am I running? Checking your current version is pretty easy. Open On-Screen Takeoff (or Quick Bid, or DPC). Click…

52 When Launching OST or QB, System Error "api-ms-win-crt-string-l1-1-0.dll is missing" - OST QB DPC

Issue You install the latest version of On-Screen Takeoff, Quick Bid, or Digital Production Control, and when you try to launch it receive System Error "The program can't start because api-ms-win-crt-string-l1-1-0.dll is missing from your computer." Discussion…

 

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