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Frequently Asked Questions

1 ALL - Hardware Recommendations

Issue You're in the market for a new computer, monitor, mouse, printer, router, or some other hardware (including Tablet PCs) and want On Center to recommend a specific make or model or tell you whether a particular piece of hardware will work with our software.…

2 ALL - Suggesting a Feature, Improvement, or Change

If you have suggestions or comments on how we can improve the product, we would love to hear from you. From the main screen, click the Help > Request Feature, or click http://www.oncenter.com/feature-request The On Center Software Request a Feature Web…

3 ALL - Suggestions for Improving Computer Performance

Symptom Your computer is running slower than it used to (not just On Center's programs, but the whole enchilada!). If it's just Oasis Takeoff, On-Screen Takeoff, DPC, or Quick Bid that are running slower than expected, see the Related Article below. Cause…

4 ALL - Use Multiple Monitors to Increase Efficiency

Using more than one monitor really helps you get even more out of On Center's products. The more electronic 'real estate' available, the better. On Center Software does not assist with setting up, configuring, or troubleshooting multiple monitor environments…

5 ALL - Using a Tablet PC with On Center's Products

Questions Can On Center recommend a Tablet PC for me to buy to use with your programs? (answered below) Does On Center recommend the Microsoft Surface Pro? (also answered below) What about Apple products? (see Related articles) Do On Center's products work…

6 ALL - Using Apple hardware (a MAC) with On Center's Products

Question Does On Center Software permit/support running its products on Apple products such as MACs, iPads, and iPhones? Answer Yes, but that "yes" is qualified. On Center Software supports installing some products within a virtual Windows machine, on Apple™…

7 ALL - Using Citrix & Terminal Services with On Center's Products

Question Can I run On Center Software Products in a Citrix, Terminal Services, or Remote Desktop Services environment? Answers Oasis Takeoff - No. The program is designed to run on a desktop operating system and is installed in each user's App folder. This…

8 ALL - Using Touch-enabled Screens with On Center's Products

Issue With the release of new touch-friendly operating systems, such as Windows 8-10, more and more people are hopping on the "touch" bandwagon. You may be wondering if On Center Software products work with Touch-enabled devices. Discussion Well...this is…

9 ALL - Windows 10

Question Does On Center support running its products on Windows 10? Discussion Yes. Oasis Takeoff Oasis Takeoff is Windows 10 ready. Oasis Takeoff System Requirements Classic Products On-Screen Takeoff/Digital Production Control v.3.93 and Quick Bid v.4.95…

10 OAS - How Does On Center Keep My Data Safe?

Question What does On Center do to ensure my 'cloud' data is secure? Response On Center understands that your data is of vital importance to your business. Data security is critical, and responsibility for that security is shared between YOU and On Center.…

11 OAS - Resetting Your Oasis Platform Password

It happens to the best of us. We all forget our password one day. If you forget your Oasis Platform password, you can reset it easily. Also, if your Oasis Admin setup your account for your, he or she may not have sent you your password before providing you…

12 OTK - Configuring your Firewall (Oasis Takeoff)

Firewall Exceptions There are two ports that Oasis Takeoff uses for which you may need to add firewall exceptions: Outbound tcp connections on port 443 (https) to *.ocsoasis.com. This is the standard https port, if you can open a secure (https) Web sheet,…

13 OTK - Handling more than one scale on a single Plan

Oasis takeoff supports one Scale per sheet (this way, you don't have to set the scale on every piece of takeoff you draw).Sometimes, Architects include details in different scales on the same Sheet. As example, in the screenshot below, the Yellow area is…

14 OTK - Oasis Takeoff Compatible Image File Types

Oasis Takeoff currently supports the following file formats (in order of recommended use): Image File Type (extension) Additional Information TIF or TIFF (recommended) Tagged Image File Format - (recommended file format) – plain old image file. All files…

15 OTK - Oasis Takeoff Installation Instructions

Although your organization's data (images, takeoff, users, etc.) is stored 'in the cloud' (actually, on On Centers data servers), Oasis Takeoff itself (the program) runs on your computer. You will need to install some software before you can start using the…

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