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Licensing Classic Products Released after 1/1/2018 - OST DPC QB

Reference Number: AA-01814 Views: 25046 Created: 11/28/2017 02:15 pm Last Updated: 09/24/2018 07:29 am 0 Rating/ Voters
Applies to software versions released after Janurary 1, 2018.

If you need assistance with licensing your software, please contact Support.

Do you have a License Key or a Server Code?

There are three ways for your company to distribute the product licenses it owns:

  • A License Key looks like this: "OST+a0fe3-d4848-3840b-6a6c8-fe068" (25 characters, separated by hyphens, with a Product Prefix). License Keys can be single-seat (one Key per person) or multi-count (one Key for multiple people). Each Product you own would have a separate License Key issued (if you own 10 On-Screen Takeoff, 10 Quick Bid, and 10 Digital Production Control PM licenses, you may be issued three keys, or thirty, depending on how you choose to setup your licenses).
  • A Server Code looks like this: "OST@98A8PGZA493Z" (shorter, no spaces or hyphens, with a Product prefix and an "@" symbol). A Server Code is a cloud-based license manager for a single product. All your licenses for a single product would be setup under one Server Code - so if you own three products, your company would be issued three Server Codes so you can control who is able to license which Products.

What's the difference?

  • Well, a License Key is good for a single product (On-Screen Takeoff or Quick Bid, but not both) and requires an Internet connection every time you use the product.
  • A Server Code can be used in either product, and you can "Borrow" a license from a License Server for up to seven days and go "offline" (no Internet connection).

License Keys (local and License Manager) and Server Codes are retrieved from your company's portal, MyOnCenter.com. See PTL - 05 My Software Licenses for details on viewing your company's software licenses. If you do not have access to the portal, please contact the Billing or Technical contact at your company for assistance - On Center personnel cannot provide License Keys or Server Codes.

When On-Screen Takeoff or Quick Bid are not authorized, a message in the bottom right corner of the program shows "no license". After activating a license, this area shows which licenses have been applied (OST, DPC_FM, DPC_PM, and QB).

Server Codes and License Manager licenses work the same for the most part. When you open the product and request a license, your license is applied to your Device (your machine/user combination). When you close the program, your license is checked back into the server. If you are using a multi-tenant system such as Citrix or Terminal Services, each user gets his or her own, unique license from the Server. If your computer or the program crashes and doesn't get the opportunity to check in your license, you simply have to re-open the program and shut it down normally and your license will be released. If the machine is lost, the license is simply restored to the pool after 7 days. Server Codes and License Managers also allow you to "borrow" a license and then drop your network connection entirely for up to 7 days. This is handy for people who work on-site in the field, they can go an entire week without having to connect to the Internet.

The screenshots below show On-Screen Takeoff, however activating Digital Production Control and Quick Bid follow the same steps.

Activating Your License

Anytime you open the product when it doesn't have a license, you will be greeted by the Welcome prompt

select activate a license or continue using unlicensed version
On-Screen Takeoff and Digital Production Control

select activate a license or continue using unlicensed version
Quick Bid

Select Activate License, or, if the program is already open, click File > Check Authorization to open the licensing screen.

enter a License Key or Server Code

Enter your License Key or Server Code, or the Server Name or IP address and Port # (like this: "<server name/IP address>:7070") in the box.

Click Validate

If this is a License Key, your license will be activated automatically and you can close this dialog box.

If this is a Server Code or on-premises License Manager Server Name/IP address, you will be given the option to "borrow" a license for offline use. You may borrow a license for 7 days, but remember, that license is then unavailable to any other users, even if you close the program.

Click Activate.

Once Activated, features such as On-Screen Takeoff and Digital Production Control Project Manager along with product maintenance are displayed.

when using a Server Code or the on-premise license manager, you are allowed to borrow the license and disconnect from your network for up to 7 days

To see details about a license, click the little plus sign next to it (shown in the screenshot).

Click Close to close the Check Authorization dialog and apply the license(s) to the application.

When you close the Check Authorization dialog box, your activated Features display in the bottom right of the application (the Status Bar) - this indicates that the program is properly authorized and ready to use.

Returning Your License

Let us say you activate your license on your work computer, but need to use it at home over the weekend, or a coworker needs to use it for some time. You will need to "return" your license so it can be used on a different device. Just open the Check Authorization dialog again (click File > Check Authorization) and hit the Return button next to the license detail in the lower section.

If you are using a Server Code and have not borrowed the license when you shut down the program, your license is returned to the pool automatically (the program does this in the background). Next time you launch the program, it tries to get a new license for you from the same server, again, automatically. The only time you have to "Return" a Server Code license is if you want to work in "no license" mode and let someone else use the license.

If you are using a Server Code, you must return each license feature separate (just like you have to activate them each separately).

Reactivating Previous Licenses

The programs store the last few License Keys, Server Codes, and License Managers from which you were successfully able to retrieve a license.

click the drop-down to see your recently activated License Keys and Server Codes

In OST they are grouped by Feature (OST, DPC_FM, DPC_PM). Just select whichever license you want to use and click "Validate", like usual.

Common Reasons for Authorization Failure

  • Incorrect License Key or Server Code (we recommend you copy/paste - rather than trying to type these in - if possible)
  • No Internet connection (always required to activate License Keys or Server Codes)
  • Firewall blocking network communication (see Related articles for more information on configuring your firewall)
  • Attempting to activate a License Key for a different product (you cannot activate a Quick Bid license through On-Screen Takeoff and vice versa)
  • Attempting to activate an old "Activation Key" for versions released prior to 12/31/2017 - check MyOnCenter.com for your up-to-date keys
CAUTION
If you open an "interactive" Bid while one or both products is unlicensed, you will break the interactive connection. Please see Quick Bid's User Guide for instructions on reconnecting bids.
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